TERMS AND CONDITIONS

  1. Entry Terms
    1. By purchasing a ticket to Sumdayz 2022 you are agreeing to these terms and conditions.
    2. Sumdayz is an 18+ event. You will be required to show photographic ID as we check your ticket at the entrances. We withhold the right to deny entry if you cannot show a valid form of Identification alongside your ticket.
    3. For the interest of safety and security you are agreeing to a body search of prohibited items upon purchasing this ticket. Refusal of this may result in the refusal of entry to the site without a refund of the ticket.
    4. You cannot enter Sumdayz Festival without a valid ticket that provides a valid barcode attached.
    5. You must show an authorised form of photographic identification (passport, drivers license) alongside a valid ticket to enter the site. The ticket buyer name must be the same as the identification shown.
    6. The organisers and promoters reserve the right to refuse entry or remove anyone from the site.
    7. Those who are deemed to be under the influence of narcotics or any substance may be ejected from the venue. Those behaving violently, harmfully or against public order as set by Italian law or the safety of our guests will be removed and not refunded any costs.
    8. Sumdayz takes a no tolerance approach to those wishing to cause harm, distress or discriminatory behaviour to our guests. If seen to be engaging in any form of sexual harrasment one will be held while the correct protocols are followed.
    9. Sumdayz operates a zero tolerance policy on drugs. If you are found to be in possession of illegal items then they will be confiscated and may result in refusal to the venue.
    10. Any person in the venue operating the sales of drugs, alcohol or other prohibited items will be held by security while the correct protocols are followed.
    11. Excessive amounts of food or drink will not be brought into the event. Items falling into this category as deemed by us will be confiscated at the entrance.
    12. A detailed list of prohibited items will be detailed by us closer to the event date and made publicly available closer to the event date.
    13. Whilst within the site, any person engaging in unsolicited or unapproved marketing may be removed from the site. Those wishing to promote a service or business must be approved via our marketing team and only they will be permitted to engage in such activity with consent. If more information is required contact info@sumdayz.com.
    14. Any person attempting to gain access to restricted areas, scaffolds, trusts, lighting masts, fences, roofs, infrastructure, site buildings or any other apparatus will be removed from site at our discretion.
    15. It is not possible to use someone else's ticket to gain them entry at a later time.
  2. TICKET TERMS
    1. You must enter a viable e-mail address at the checkout. Tickets will be sent to only this address. Failure to input the correct details may incur additional booking fees.
    2. Tickets can only be obtained via the Sumdayz official website or through Dice directly unless stated otherwise. We reserve the right to deny access for tickets bought through third party sellers. Exemptions from this include the Privé tables where an email is provided to speak with our team to confirm your tickets.
    3. Tickets purchased via third party ticket sites, ticket touts or unrecognised platforms will be void. Sumdayz reserves the right to cancel tickets bought by a business who act as a commercial seller of the tickets.
    4. A maximum of 5 entry tickets per customer can be purchased in one transaction. Sumdayz withholds the right to cancel any tickets without prior notice that have been purchased using the same card, address or name that exceed this number.
    5. For information on how we use customer information when purchasing a ticket, please read our privacy policy.
  3. REFUNDS & CANCELLATIONS
    1. All tickets purchased are non-refundable except in the circumstance of the festival being cancelled.
    2. Any person removed from site due to breaking one of terms of entry will not be refunded for any costs.
    3. All ticket holders should be aware that we reserve the right to alter any aspects of the event such as talent line-up, artist works & set times. Performance timings will be available for view closer to the event and are subject to change. Our line up does not consider anyone as a headliner. Any alterations or cancellations affecting the line up does not warrant a refund of ticket.
    4. Unless otherwise agreed at our sole discretion, a ticket will not be exchanged or refunded if:
      1. The festival is stopped for any reason after the festival has started.
      2. The ticket is already used for festival entry.
      3. The start time or finishing time of the festival is delayed for any reason.
    5. Tickets will not be refunded due to non attendance. In extreme circumstances we may be able to substitute your ticket to a new attendee at our discretion or refund your ticket minus the booking fees.
    6. Should the event be postponed then your ticket will be valid for the rescheduled date.
    7. We shall not be required to refund any fees paid in addition to the face value of the ticket except where required by applicable law. No interest or costs will be payable in respect of any monies refunded.
  4. PHOTOGRAPHY & MEDIA
    1. Any form of recorded media such as photographic, video, sound or written must be used only for personal use. Recorded media used for commercial use must be authorised by Sumdayz with advanced notice. Those from the press who wish to publicise Sumdayz can obtain the relevant press materials via Press@sumdayz.com.
    2. Ticket holders will be aware that they may be recorded, resulting in publicly available footage or photos being distributed. Use of ticket holders voice, likeness and voice may be used for promotional purposes.